A few notes on iPhoto print service

Last week - and after getting a pretty good calendar but using iPhoto's print service last year - I found out that my printer's printhead needs some repairs (and it seemed that getting a new printer would probably be the best option, or probably even cheaper). However, I had a few photos I needed to be printed to be handled to my friends. So sure, as a Mac user, and lazy person, I decided to go with an option which would require the least amount of any actions of my side - the iPhoto print service.

Took about 4 days for my prints to arrive (which is fine, except that 3 days of that time photos were in transit, which is a loooong time here in Japan as everything usually arrives in 2 days AT MOST). But oh well, I could wait :)

However, once I opened the envelope, I was shocked! The colors were all off, skies were blown up, details were lost.. These were not the photos I took - the ones I got were automatically-balanced.

And it usually works for most people who shoot their stuff with crappy compacts (face right in the middle, skies blown up to hell, everything is average and boring). However, I was taking a different kind of picture. I was using external flash to make some "dramatic" feeling to my photo - skies underexposed and blue to the point of being dark-blue, and the person on the picture was lit with a cross-light of my external flash unit and the sun, making him pop-out.

Here's the original (click to see in full size):

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And check out just what I got from iPhoto's photo service:

img_6017

(iPhoto photo service: left; original, printed on my dying printer: right)

Now, everybody has different sense of what a good photo should look like, and iPhoto (FujiFilm) print service definitely works for, like, 99% or cases. Just don't ever think of getting your artistic/conceptual/anything-out-of-average photos printed. They'll "fix" the hell out of them and then some - to make them just an average stuff which comes out of any crappy point-and-shoot camera around.

Called Apple's support today and I'll be getting my refund. It is just a couple of bucks and won't change anything, but at least it'll make me happy to stick it to their asses, even though they don't really care ;) (oh.. they'll pay the postage, so cost to myself is zero)

Now I wonder which print services don't "fix" stuff for you…..

8 Responses to “A few notes on iPhoto print service”

  1. Martin Irwin Says:

    It's a shame. I have a great book printed from within aperture and it looks fantastic.

    It's a pity they "corrected" this. I wonder if it happens across the board. Maybe it's different between prints and books?

  2. mike Says:

    Hm.. Actually, printing from Aperture might just work! I should call Apple support and check it out.

  3. Andrew Says:

    Good to know I am not the only one who had this happen. I had the same problem. Did Apple confirm that they auto corrected the photo? Also I too am wondering if aperture would be different.

  4. mike Says:

    Andrew,

    yeah, they told me they just print all the photos using the same automated process. You can't opt-out (as in, please print as it is), and I was told by Apple iPhoto support guy that all future photos will be autocorrected as well.. So I guess I'm SOL in its purest form.. :)

    Guess I should try printing from Aperture as well.. But I'd better call Apple and confirm…

  5. mike Says:

    OK so I have called Apple support line, and it SEEMS that Aperture photos are treated a little bit different than iPhoto ones. The guy on the other side was speaking too fast for me (they only have Japanese-language support..), but I think I got it.
    So basically, the do some "optimizations" for Aperture-printed photos as well, but "not to a degree as iPhoto ones". Photos are being printed at the same factory though.. As for books, they are printed "abroad" (in the States) and then shipped to Japan, so there's yet another processing option involved..
    So I guess I just won't be trying my luck anymore, get on my car and drive 5 mins to a local print service, tell them to just print photos as they are and be good :)

  6. Martin Irwin Says:

    I checked my aperture photos and it seems that my photos are not altered significantly in the photobook (Aperture book).

  7. gmill Says:

    So Apple has changed to Fuji for the photo prints?

    This is terrible and why the quality is now terrible.

    Why did Apple abandon Kodak printing? That was the best now we have
    to settle for FUJI crap?

    I will never print through apple again!

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